Resources for immigrants in New York

Landlords of multiple-dwelling buildings are required to provide heat for their tenants from the months of October through May. Between 6 a.m. and 10 p.m., if the temperature outside plunges below 55 degrees Fahrenheit, indoor temperatures must be maintained a…

Landlords are required to keep the property in “good repair”. Good repair means that the appliances and infrastructure must be in safe working condition. Public areas of the building are also covered by the Warranty of Habitability, meaning that they must be c…

Antes de presentar una queja ante la ciudad, comunícate con tu arrendador o administrador del edificio para reportar el problema. Guarda pruebas de tus comunicaciones, como mensajes de texto, llamadas o registros de llamadas. Dales un tiempo razonable para res…

Para problemas como la falta de calefacción, agua caliente u otros servicios esenciales, así como situaciones de emergencia o reparaciones necesarias, puedes iniciar una acción legal conocida como procedimiento HP (Parte de Vivienda). Este proceso obliga al ar…

Before filing a complaint with the city, contact your landlord or building manager to report the issue. Keep records of your communication, such as texts, calls or call logs. Give them a reasonable amount of time to address the problem.

If your landlord fails to provide essential services, you can file a case in Housing Court to hold them accountable. You may be eligible for rent reductions or other damages. · For issues such as lack of heat, hot water, or other essential services, as well as…

如果房东未能提供必要的服务，您可以在房屋法庭提起诉讼，追究他们的责任。您可能有资格获得租金减免或其他赔偿。 · 对于供暖、热水或其他基本服务的缺失，以及紧急情况或必要维修，您还可以发起一种名为HP（Housing Part）的法律诉讼。此诉讼程序旨在迫使房东解决问题、进行必要的维修并纠正建筑违规行为。

如果问题持续存在，请记录相关情况。使用温度计测量室内温度，拍摄记录下温度且带有日期和时间的照片或视频来证明情况， 并需继续记录下您与房东沟通及尝试解决问题的过程。

Your landlord cannot force you out without going through the court. It is illegal for a landlord to: · Change your locks · Shut off your heat, water, or electricity · Remove your belongings from your home · Threaten, harass, or pressure you to leave · Only a c…

By law, your landlord should disclose any prior flood damage to the leased place. Ask the landlord to confirm in writing when the apartment will be inspected and repaired. Landlords are responsible for maintaining safe housing conditions and addressing buildin…

如果你因为高温感到不舒服，建议尽快待在凉快的地方，比如家里、图书馆、商店或避暑中心。一些本地非营利组织有时也会为有需要的人捐赠空调。 · 居民也可以联系自己的民选代表寻求帮助。州参议员拉莫斯（Jessica Ramos，音译）曾表示：“如果你因为使用风扇和空调而面对更高的电费，需要帮助，我的办公室可以帮你联系相关项目。请不要犹豫，随时联系我们。” · 你可以查询自己的州参议员或州众议员，并找到他们的联系方式。

…Housing providers may only reach out to your current or previous landlord to check for evidence of serious lease violations. These can include things like property damage, performing illegal activities, having unauthorized pets or even noise violations . · Eve…

If a landlord tries to reject you based on your credit report, they must first tell you why and give you 14 days to respond and/or provide additional documents that either prove that there were errors in the credit report or that your financial struggles were …

Under Warranty of Habitability, all landlords must maintain a unit that is deemed livable and safe. This includes free of roaches, having hot water, heat, fire escape, ventilation, electricity, a good roof, and other requirements. This requirements are for ins…

At the start of a lease agreement, landlords may collect a security deposit that cannot exceed one month’s rent. The deposit serves as a guarantee for the landlord to cover unpaid rent or repairs for any damage to the unit during the tenancy. · In New York Cit…

If you rent, notify your landlord about the damage right away and ask what steps they are taking to make repairs. If they delay or refuse, call 311 to request a Housing Preservation and Development (HPD) inspection. If violations are found, HPD may require the…