Resources for immigrants in New York

Free help with housing, legal services, health care, work, school and more, from the guides Documented's reporters research and keep up to date.

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Guides for “ayuda para pagar la renta”

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English Updated Oct 16, 2026

Worried About Public Charge? How to Assess Your Risk Before Getting Services

If you need financial help

Although New York City offers free financial education, counseling, and literacy programs for immigrants through city agencies, there are also community organizations that offer free one-on-one professional financial counseling (in-person or over the phone) to…

If you need food

SNAP is one of the programs that may be considered under the new public charge rule. But avoiding this benefit can come at a cost. Food pantries, community kitchens and other food programs provide assistance outside of SNAP. · Food Bank For NYC told Documented…

English Updated Sep 24, 2025

Flooding Safety Tips for New York City Residents

Where to find help

New York City offers a range of free services to support you before, during, and after a flood. If you need general help or information, call 311. You can ask for help in your language, and you will be connected to the right city services for housing, shelter,…

English Updated Jul 9, 2026

How to Apply for Child Support in NYC

How does child support work in NYC?

Once you submit an application, OCSS helps establish or locate the noncustodial parent and determine legal parentage if paternity has not already been established. This may involve DNA testing coordinated through OCSS Paternity Services. After parentage is con…

How can I apply for child support?

To apply for child support in New York City, open a case by completing the New York State online enrollment. · You can also apply in person by submitting the completed enrollment form and the Family Safety Screening form at designated Family Court locations or…

English Updated Jul 4, 2024

Cooling Assistance Benefit: How to Apply For a Free Air Conditioner in NYC

Am I eligible for cooling assistance?

You need to meet all of the following requirements to be able to apply: · You’re eligible for HEAP or have already received it. Please see the “Regular HEAP Benefit” section on OTDA’s website to see its eligibility requirements. · Your household has at least o…

What is the cooling assistance benefit?

This is a benefit offered by the New York City Human Resources Administration (HRA) and Home Energy Assistance Program (HEAP) under the New York State Office of Temporary and Disability Assistance (OTDA). Applications open on April 15 this year and end on Augu…

English Updated Mar 25, 2026

How to Get Free Financial Counseling in New York City

Ariva

Specialty: Affordable Housing, General Finances · Eligibility: Open to all New Yorkers 18 and older, regardless of immigration status · How to apply: Fill out the online form · Ariva is a nonprofit that aims to advance economic justice and financial inclusion …

Education Debt Consumer Assistance Program (EDCAP)

Specialty: Student loan debt · Eligibility: Open to New York State residents · How to apply: Call 888-614-5004 or book a virtual counseling session · The Education Debt Consumer Assistance program guides borrowers towards a better understanding of their repaym…

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